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Home » Community » Coffee corner » menace WS.Reputation.1 from symantec/norton
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| Re: menace WS.Reputation.1 from symantec/norton [message #38915 is a reply to message #38906] |
Sun, 27 January 2013 13:24   |
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What about compiling couple billions helloworld-like apps and DDoS the dispute and whitelist application forms? 
But seriously, this kind of behavior from antivirus company is really highly unprofessional. As lectus said, I'd advise the users to try checking the files with other antivirus programs. Once they see that Norton has high false positives rate, perhaps they'll believe that there is nothing dangerous about your particular app.
Best regards,
Honza
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| Re: menace WS.Reputation.1 from symantec/norton [message #38916 is a reply to message #38906] |
Sun, 27 January 2013 13:46 |
navi
Messages: 107
Registered: February 2012
Location: Sydney, Australia
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Experienced Member |
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Yes, but many of the times the developers can't dictate what tools or software clients/users might use in their computer, rather the software developers are dictated by clients about what tools they can use to develop their software. Not to mantion all the new branded PC and laptops that comes with pre-loaded win7/8 and stupid norton security software. so, at the end of the day, amount of prople are automatically bared from even testing your newly compiled HelloWorld app is rather large and growing!
p.s: users cant even download and keep the app in pc to try to scan it with other AV. norton deletes the file first. then prompt the message. no yes/no question or anything. stright delete. also try disabling norton, see how many clicks and prompts you have to go through. Its not even easy for average user to disable norton.
regards
navi.
[Updated on: Sun, 27 January 2013 13:53] Report message to a moderator |
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| Re: menace WS.Reputation.1 from symantec/norton [message #38949 is a reply to message #38947] |
Mon, 28 January 2013 23:45 |
mdelfede
Messages: 1308
Registered: September 2007
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Ultimate Contributor |
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| nlneilson wrote on Mon, 28 January 2013 22:06 |
M$ does a similar gimmick with an approved list to get money.
An app is not deleted but there is a pop-up that asks if a user wants to run it.
For Symantic/Norton to delete an app seems strange.
About all that can be done is let a client know what the problem is.
From the first post it shows an option:
Restore this file
What happens there?
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It happens that customers are scared about getting a virus on a work pc and, if they still don't know yuur app and are downloading a demo/limited trial of it, usually drop the app and look for something else.
It's quite different of M$ asking "do you want this app to access system?" then tell "this app is not known in all world, it's probably a malware" which is, in other words, what they're telling your customer.
I'd like to see what would symantech's attorneys do if some other firm says "norton utilities are completely useless and probably harmful if installed", which is, btw, the very crude thruth.
Stay away from such software crap like NAV is one of the reasons I migrated to Linux some years ago, but I see that crap is following me anyways.
Max
[Updated on: Mon, 28 January 2013 23:48] Report message to a moderator |
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